General Questions Can I open a new account using an email I have already used for previously deactivated account? Do I Have to Pay to See Something? How Do FanClub Photos Work? How do I cancel my account? How do I change my registered e-mail? How to Block or Unblock a Performer How to Change the Number of Performers Who Appear per Row on the Home Page I have confirmed my location, but I still am unable to access the website Is it possible to delete the usage records in the statements area of the website? What Do I Do When I Can't Find a Performer Online? What is Camera Prive? What is Cashback? Where Do I Access My Paid Content? Billing Questions Can I Reload My Account Using a Debit Card? Exactly when the funds will be available in your balance depends on the payment method you choose to reload your account. See each method below: How can I get a duplicate bank payment slip? How Do I Find Out About Payments? How Do I Reload My Account Using Pix? How long do unused credits remain in my account? Is it safe to add credits to my account to the site? What payment methods are available for reloading my account? When I Reload My Account, How Will It Appear on My Bill? Why Should I Enter My Personal Info to Make a Payment? Why Was My Credit Card Rejected When I Tried to Reload? Problems with Chat Can I Watch Shows on My Smartphone or Tablet? How Do I Chat with Performers in the Free Chat? How Do I Open My Webcam? How to Use the Chat on Your Desktop How to Use the Chat on Your Smartphone Is It Possible to Rate a Show After Closing the Review Window? What are the rates for the live shows? What's a PriveToy? Why is the chat crashing and the image quality poor? FanClub Questions How Do FanClub Stories Work? How Does a FanClub Subscription Appear on My Bill? How to Cancel an Automatically Renewing FanClub Subscription How to Subscribe to a Performer's FanClub What Are the Advantages of Subscribing to a FanClub? What is a FanClub? What Is the Difference Between Paid Videos and FanClub Videos? What Payment Methods Are Available for FanClub? Where Do I Find the FanClubs I'm Subscribed To? Where do I find the transaction receipts for my subscriptions? PriveCard Questions Can I Add Photos to My PriveCard? Can performers view my PriveCard? Do I Need to Provide Information on My PriveCard? How can I view my PriveCard the same way others see it? How should I proceed if I don't see my preferences listed in the "What I Like" area of PriveCard? How to Delete or Hide Information from My PriveCard? How to raise my Status Level on the platform? What Are PrivePoints (PP), and How Do I Collect Points to Raise My Status? What Are User Status Levels, and What Benefits Does Each Offer? What Do I Do If My User Status Has Not Been Updated? What is PriveCard? PriveCall Questions How Much Does a PriveCall Cost? How to Solve Connection Issues on PriveCall What is PriveCall? Which Browsers Are Compatible with PriveCall? Why Can't I Make a PriveCall? Why Don't Performers Answer My PriveCalls?
