Exactly when the funds will be available in your balance depends on the payment method you choose to reload your account. See each method below:

Credit Card
After the transaction, the processing of purchases with credit or debit cards is instant.


Pix
Generally, reloads made via Pix are processed immediately, but there is a maximum period of 30 minutes for the funds to be made available in the balance.


Bank Slip
Reloads made by bank slip take 24 business hours to be processed and registered to the website.


PicPay
Reloads made through the PicPay payment app are usually processed immediately when payment is made by credit card, TED, or PicPay balance, but the maximum period is 1 (one) hour. If payment is made by bank payment slip, the period is 3 business days.

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