How to Solve Connection Issues on PriveCall

If you're having problems connecting to PriveCall, try the following:

1. Check the stability of your network.

If you're on a mobile network, try accessing it from a location with a 4G network. If the problem persists, try accessing via a Wi-Fi network. If you're already on a Wi-Fi network and have connection problems, try switching to the 4G network. Finally, make sure that the signal bars are full (whether you're on the 4G network or the Wi-Fi network).

2. Refresh the page.

If you've managed to make the call, but it keeps crashing, just click on the Refresh Image button directly on the PriveCall screen and wait for the image to refresh.

3. Restart the browser

Close the web browser, wait 10 seconds, open the browser, and call again.

If you are unable to make the call, make sure that you're using the recommended browser for your device. For more information, read this article: Which Web Browsers Are Compatible with Privecall?