I want to make something clear to everyone who enters my office: I treat everyone with the same courtesy, respect, attention, and energy, regardless of how much they spend. Whether someone contributes R$1 or R$2,000, the respect will be exactly the same. But a good experience depends on both sides. The intensity of the interaction varies according to the connection, respect, courtesy, and how the conversation unfolds. Don't come in thinking that money buys control or that you'll dictate everything alone. A quality interaction is built by two people. Those who arrive with friendliness, respect, and good energy usually receive the same in return. Those who come in wanting to command, demand, or disrespect will hardly have the experience they seek. Respect is mandatory. Connection is earned.