She is humorous which is fundamental. Articulated which ensures fluidity. She was nice and kind. But what pleases me is the fact that she valued my time and money. There was no such thing as a traditional one - "How is it, I do not understand?", Or the same question has been asked more than once, you know, that cursing. This is customer respect. A pity that it has fallen and that I have not had to thank you properly. A QUERIDONA!